Refund policy

Anagrassia Return & Refund Policy

If you have any questions or concerns, please contact Mary Grace at marygrace@anagrassia.com 

Custom Made & Handcrafted Garments

All custom-made and handcrafted garments are final sale. Due to the personalized nature of these items, no returns, refunds, or exchanges will be accepted.

Ready-to-Wear Garments

Most garments on the Anagrassia website are made to order and therefore nonrefundable. Any exceptions to this policy will be clearly stated on the individual product listing. If the item is a manufactured (mass-produced) garment with a return option, it will be specified on that product page. If you are unsure if an item's refund policy, please contact Anagrassia before placing an order.

Fabric Return Policy

All fabric sales are final. This includes wool by the yard, cottons, and linens. Once fabric has been cut and shipped, it cannot be returned or refunded.
If there is an issue with your order, please contact Mary Grace directly.

Leather-Covered Buttons – 7-Day Return Policy

If you are not satisfied with your Anagrassia leather-covered buttons, you may request a refund within 7 days of delivery (as confirmed by tracking).

To initiate a return, please contact Mary Grace at marygrace@anagrassia.com. Items must be returned in original, unused condition and shipped back within 3 business days of contacting us.

Once the buttons are received and inspected, a full refund (minus original shipping costs) will be issued. The buyer is responsible for return shipping costs and any loss in value due to items not returned in original condition.

Return Address:
Anagrassia
Attn: Mary Grace Godfrey
215 Red Coach Drive
Mishawaka, IN 46545
USA

Singer Elite Sewing Machines

  • Online Orders: May be returned within 20 days of purchase.

  • In-Store Purchases: May be returned within 14 days of purchase.

All machines must be returned in original, undamaged factory packaging.

  • A 15% restocking fee applies to in-store returns.

  • A 20% restocking fee applies to online returns.

Sewing Machine Accessories

  • Online and In-Store Orders: May be returned within 20 days of purchase.

Accessories must be returned in original, undamaged factory packaging.

  • A 15% restocking fee applies to in-store returns.

  • A 20% restocking fee applies to online returns.